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TERMS OF USE

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern by WOOKEY ALE's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'WOOKEY ALE LIMITED' or 'us' or 'we' refers to the owner of the website. Our company registration number is 12977669. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

COUPON USAGE

 

These terms and conditions ("Terms") govern the usage of coupons on our website. By using a coupon on our website, you agree to comply with these Terms. Please read them carefully before using any coupon.

 

1. Coupon Redemption:

   a. Coupons can only be used once per customer.

   b. Only one coupon can be applied per transaction.

   c. Coupons are non-transferable and cannot be sold or exchanged for cash.

   d. Coupons are valid for a limited time as specified in the coupon details.

   e. Coupons cannot be used in conjunction with any other offer, promotion, or deal, unless explicitly stated.

2. Coupon Exclusions:

   a. Coupons may have specific product or category exclusions as stated in the coupon details.

   b. Coupons cannot be used towards the purchase of gift cards or other non-merchandise items, unless explicitly stated.

3. Coupon Validity:

   a. Coupons are valid only on our website and cannot be redeemed at any physical stores or third-party websites.

   b. Coupons cannot be applied to previous purchases or orders.

   c. Coupons cannot be used in combination with any other discounts, unless explicitly stated.

4. Coupon Abuse:

   a. We reserve the right to refuse or cancel the usage of any coupon if we suspect misuse, fraud, or violation of these  terms.

   b. In case of coupon abuse, we may take necessary actions, including, but not limited to, canceling orders, suspending or terminating accounts, and seeking legal remedies.

5. Amendment and Termination:

   a. We reserve the right to modify or terminate any coupon, including these Terms, at any time without prior notice.

   b. Any changes to the coupon terms will be effective immediately upon posting on our website.

6. Limitation of Liability:

   a. We shall not be liable for any loss, damage, or expenses arising out of the use or inability to use a coupon.

   b. We shall not be liable for any errors, omissions, or inaccuracies in the coupon details or terms.

7. Governing Law:

   These Terms shall be governed by and construed in accordance with the laws of England and Wales, Scotland, and Northern Ireland. Any disputes arising out of or relating to these Terms or the use of coupons shall be subject to the exclusive jurisdiction of the courts of England and Wales, Scotland, and Northern Ireland.

If you have any questions or concerns regarding these Terms, please contact us through the contact information provided on our website.

Coupon Terms
Privacy Policy

Privacy Policy

Last updated: 24/04/2024

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.wookeyale.co.uk (the "Site") built on the Wix platform.

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

 

We collect Device Information using the following technologies:

 

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment methods), email address, and phone number. We refer to this information as "Order Information."

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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