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FAQs

WHY ARE MY CRAFT BEERS CLOUDY?
We use a brewing method whereby we leave the finings in the beer to condition, all our craft beers are can conditioned and as such may be naturally cloudy. 'Do not pour the last drop'


WHAT IS CASK ALE?
Cask ale (or 'cask-conditioned' or 'real ale') continues to ferment naturally in the cask for a light 'condition'. All of our beers are best served cool at cellar temperature of between 11c - 13c, but not too cold and is less carbonated.


HOW DOES DELIVERY WORK?
Nationwide delivery is £5.99 unless stated otherwise. Free delivery on UK mainland orders over £45. We also offer free same day / next day local delivery within a five mile radius of Wookey Hole, Somerset. 

All orders are processed by us on the same day (depending on the time of day). Once we have processed your order it will be collected by our courier service and will be delivered to you in 2-5 working days
 on (Monday - Friday). We do not currently offer a weekend delivery service. We now use What3Words to enable our courier service to locate your address.



ARE YOUR BEERS SUITABLE FOR VEGANS?
Absolutely, All of our beers are suitable for vegans as we use vegan friendly finings in all of our craft beers, kegs and cask conditioned ales.


WHERE DO I FIND INFO ON ALLERGENS?
All of our beers contain gluten and on the rear of the label on our canned craft beers, all contain gluten/barley unless stated. 


WHY DO WE CAN OUR BEER INSTEAD OF BOTTLING IT?
Great question! We are extremely committed to reducing our carbon foot print and by us using cans it uses 90% less energy to recycle than bottles. Bottles are also heavier to transport in shipping and will cause more carbon emissions which will have a detrimental effect on our environment. 


DOES THE BEER TASTE TINNY OR METALLIC IN CANS?
Not our beer! This is a misunderstood myth, all beer cans are lined with a coating that protects the beer. Instead, that metallic taste is likely caused by problems in the brewing process, such as issues with water chemistry and ingredient storage.
Delivery
Carbon Footprint
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